Any Questions? You'll find your answers here.
Payment
Yes, our percentages include all fees associated with eBay. In addition, we use the fees to cover shipping costs to the buyer, shipping materials, and dispute resolution.
Payout rates are based on a per-item basis. Please refer to our website for the latest rates.
We offer both e-transfer and paypal F&F.
Payout reports will be emailed and made available on the Slab Sharks Portal on Tuesday nights/Wednesday mornings.
Payment will be sent within 24 hours of receiving the payout report.
Yes, we do offer cash advances on a case-by-case basis. Cards over $2,000 in value may be eligible. Please reach out at support@slabsharks.com.
Our Auctions
Items are listed for 7-days and go up on Thursday nights starting from 7pm EST.
All of our auction items start at $0.99.
Your cards can be found on eBay by searching for your item on our store or by signing into the Slab Sharks Portal and viewing your “live items”.
Cards that do not receive a bid are donated to Slab Sharks to cover the costs of listing the items. This is a rare occurrence.
Cards that do not get paid for are relisted the following week and will continue to be relisted until you request for a return. Returns can only be requested after the item has been listed and auction a total of 3 times, once originally and two consecutive relist attempts.
Not at all! We have zero minimums or maximums so regardless if you send 1 or 1000, we’ll take care of you. However, raw cards must be over $50 in value.
No, unfortunately we do not allow LOTs on our auctions.
If there is an error with the title, image, or description, please let us know via the “revision request” feature and we will do our best to make the change. If items are live and have received a bid, we will need to cancel the item and relist it for you immediately. You may also reach out to us via email at support@slabsharks.com directly, or via the help desk feature found in our portal.
You can use the revision request feature in the “Scheduled Items” tab in our portal prior to the auction going live. You may also reach out to us via email at support@slabsharks.com directly, or via the help desk feature found in our portal.
There is no minimum value for graded cards, however, there is a suggested $50 minimum value for any raw cards.
No, unfortunately we cannot implement reserves.
Our Process
Safely pack and ship or drop-off your cards with your filled out consignment form & we will list them for you on our eBay store. We handle all images, listings, customer questions & shipping. When you consign with us, we will automatically create an account for you to be able to view your items in real-time, create consignment forms, track your packages, and more. Use of the account is optional, however we use this account to generate your reports and provide any future communications relating to your account with us.
Items start to get processed once they arrive and are scheduled for the upcoming Thursday Auction. If items arrive after Tuesday, they will be listed the following Thursday
Yes, we have a secure facility and use security cameras to trace every step of the process from receiving your package and shipping your items out to customers.
Yes! Please check out our “shows” section on our website. We will be taking consignments on the spot.
Yes we do! However, please declare $25 for customs documentation. There may be a 2.5% currency conversion fee to be paid in USD via wire or PayPal. If you’re using Fedex you can send your package to our office at Slab Sharks Inc. 1087 Meyerside Drive – UNIT 3, Mississauga, Ontario L5T1M5, Canada. If you are using USPS, please send to Slab Sharks Inc. PO Box 30099, RPO Countryside, Brampton, Ontario L6R0S9, Canada.
Shipping
Please fill and print out our consignment form to be sent within your package. Please ensure your cards are in clean sleeves and in top loaders/card savers for the best protection and have them securely packaged in a box or padded mailer depending on the quantity. We recommend packing items in team bags to keep them safe. Please avoid using any tape and remove any stickers you have added as we will not be removing them. If you are requesting any specific title, please note this within your package.
Yes, please ensure your cards are in clean sleeves and toploaders/card savers and have any stickers removed. Cards are scanned as is and we do not remove anything.
If you’re using Fedex you can send your package to our office at Slab Sharks Inc. 1087 Meyerside Drive – UNIT 3, Mississauga, Ontario L5T1M5, Canada. If you are using Canada Post, please send to Slab Sharks Inc. PO Box 30099, RPO Countryside, Brampton, Ontario L6R0S9, Canada. For Purolator, please send to Hold for Pick-Up Slab Sharks Inc. / Karn Rai, 6520 Kestrel Rd, Mississauga, ON L5T 1Z6, Canada.
Yes, if you submitted your package and marked it as shipped with the tracking number within the Slab Sharks portal, you will receive a notification and update showing that it was received.
If your item has been relisted twice (unpaid or no bids), you can submit a request for a return within the “help desk”. Please provide us with information on the card and we will have it sent back to you (shipping fees may apply).
Yes! If you live locally and do not feel comfortable shipping your items, feel free to book an appointment on our website. We also have our affiliate drop-off locations across Canada. Please refer to the “Our Partners” page to learn more.
Slab Sharks Portal
You can make a new account by going on our website and selecting “Sign Up”. Customers who consign with us and do not have an existing account will have an account automatically created for them once their submission is processed. Using the account is optional, however we recommend it in order to have the best and most transparent consignment selling experience.
Shark coins are automatically added to your Slab Sharks Portal account once your items sell and are paid for. As you accumulate more points, they can be used towards Merch on our Merch Store.
For every $10 consigned, you will receive 1 “Shark Coin”.
Once you’re logged into your account, go to “submit consignment” and select “create consignment form” you will then be prompted to fill out the digital consignment form which can then be printed to accompany your package. When a package is added, you can select either “drop-off” “drop to affiliate” or “shipped” with tracking details.